What Our Patients and Referring Physicians Say

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The audiologists and staff at PHS have open communication with myself as well as my staff, which allows for high quality audiometric testing and multiple options to improve our patient’s quality of life through hearing improvement. I enjoy working with the Doctors at PHS. They are knowledgeable and sincerely want to improve their patient’s quality of life

Dr. Jered Mancell, Watertown

I'm hearing things I wasn't hearing before. If you're not hearing it you don't know what you're missing.  They know what they're doing at Professional Hearing Services, I can tell you that.


Jim Mahowald, Watertown

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I've worn hearing aids for 30 years. The technology I found in his [Professional Hearing Service's] studio just amazed me because I had never seen anything like that before.  And the professionalism - everyone was always so eager to help.  It's hard to explain - it was just such a comfortable feeling.  It was like "this is it! I'm going to be helped!"  They took the time here at Professional Hearing Services.

Shirley B., Watertown

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My experience with Professional Hearing Services has always been great. Dr. Decker is very gracious with his patients.  He impressed me so much - he has always been extra kind.

Sister Stella, Milbank

Dr Stransky

"They're not selling hearing aids….they're taking care of hearing problems.    If you need a hearing aid they will get you to the right one.  If a hearing aid isn’t going to do you any good, they’ll tell you that.  There are many people who are just selling hearing aids…they don’t have the audiology background that these people do."

Dr. John Stransky, Watertown

“I never hesitate sending my patient to Professional Hearing Services. I know from experience Dr. Todd Decker and his staff will take the best care of my patients and will do anything they can to resolve their hearing issues.”


Dr. Jon McAreavey, Watertown

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One day at bible study I realized I couldn't hear anything the person next to me was saying, so I decided to do something about it. My hearing aids from Professional Hearing Services work like a charm! It's wonderful to be able to hear again.

Cliff Vitters, Milbank

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